Description: In this workshop, participants will first learn how to define “value” by assessing the needs of the many different stakeholders in their environment (users, administrators, library staff, etc.). They then will learn to map their programs and services against institutional goals using a logic model and develop an evaluation plan to investigate and document their libraries’ contributions to the institutional mission. The workshop will end with a presentation about online library-value calculators, which participants can use for cost-benefit analysis and return-on-investment.This course was evaluated at MLA '11 and scored an overall course grade of 3.67 and 3.63 on a 4.0 scale. The mean score for all evaluated courses taught at MLA ’11 was 3.63 on a 4.0 scale.
|Continuing Education Experience:||None|
|CE Contact Hours:||4|
|Professional Competencies:||Leadership and Management, Research + Analysis and Interpretation|
|Subject:||Assessment/Evaluation, Consumer Health, Outreach/Advocacy|
|Course Type:||Face to Face, RML Offerings - Lecture/discussion/group exercise|
Educational Objective: By the end of the class, participants will be able to translate larger institutional goals into library goals and outcomes, then develop a plan to provide and evaluate programs and services that will demonstrate their library’s value.
Your Library's Value: Needs Assessment, Program Development, Program Evaluation Agenda (Duration: 4 Hours) 30 minutes Introduction: Know the Vision A short, motivational presentation about the importance of positioning your library so that it is seen as valuable to the larger institution 30 minutes Understand Your Environment (Needs Assessment) A presentation about the components of needs assessment that should be assessed and methods for collecting information, followed by a large group exercise doing a SWOT analysis 60 minutes Plan Backward; Implement Forward (Program Development) A short presentation about logic models, followed by a small group exercise where participants work in pairs to complete part of a logic model. An emphasis will be made to map outcomes to the mission of the larger institution. 15 minutes Break 75 minutes Demonstrate Your Value (Program Evaluation) Part 1: A large group discussion allowing participants to practice developing a program evaluation plan from their logic models Part 2: A presentation on three tools for analyzing evaluation data -- objectives; baseline assessment; and cost-benefit analysis -- followed by a large group discussion about ways participants would analyze data collected for projects described in their logic models. 15 minutes Use It or Lose It (Communicating Results) The group will spend about 15 minutes brainstorming ways to report evaluation findings and advocate for the value of their libraries. 15 minutes Wrap up and Session Evaluation
Need for This Course: This course was originally developed by for the 2008 NAHSL chapter meeting at that chapter's request. It is being considered by the MLA CE Committee for the 2011 MLA annual meeting in Minneapolis.
The instructional methods used include Lecture, Demonstration, Slides, Discussion, Brainstorming, and Case Method.
Participant Materials: We will provide handout packets with informational materials and worksheets.
Facility Requirements: Internet access, Microphone, LCD projector, Flip chart, Table Preferred room setup with tables facing the front in school room style.